Client Services

Confidentiality

End of Life Choices Oregon (EOLCOR) is a non-profit organization that counsels and supports people as they explore end-of-life options. Our guiding principles are patient autonomy and choice in end-of-life care. We provide information to terminally ill Oregonians regarding end-of-life choices, including Oregon’s Death With Dignity Act (DWD), hospice and palliative care (symptom management), refusal or withdrawal of medical treatment, and voluntarily stopping eating and drinking (VSED).

We offer the following:

  • Experienced volunteers to answer your questions in person and provide detailed information on end-of-life choices in person or by phone;
  • Suggestions for conversations with physicians and other healthcare providers. If your physician is unwilling to support your choices, let your volunteer know;
  • Information on end-of-life choices for all of your health care providers;
  • Information on pharmacies that will fill the life-ending prescription, if you choose to use DWD;
  • Experienced volunteers who can be with you and your support circle if you take medication for a planned death.

The Client-Volunteer Relationship

A person’s call to EOLCOR is answered or returned without delay. Our intake specialist answers questions and assesses the caller’s needs. If more assistance is needed, the client’s information is entered into a confidential database, and additional Information is mailed to those who would like to receive it. Personal help is offered, and volunteers are available to see people in their homes. Contact between client, the client’s family and/or caregivers and the volunteer is done at the client’s discretion, as we offer our service per the client’s needs and desires.

The volunteer interacts personally with clients and their caregivers to provide them with details of available options. When this is completed, the client can make an informed decision regarding if or what they would like to do. If a client chooses to pursue DWD, volunteers will personally steward them through the legal process. If a client is not on hospice, we encourage them to ask their doctor about being enrolled.

We support the client’s autonomous decision with non-judgmental regard, and all information remains strictly confidential.

EOLCOR Client Services Packet

updated 06/2017

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